Below you can find some frequently asked questions about the event venue and to work through it. We will try to help you resolve any issues you have joining calls and having the best experience possible in this event. Unfortunately, we will not be able to solve individual problems with your device. If none of these questions answer your need, feel free to join the Videocall for this Tech Room. Someone will be ready to help you!
Questions about method
+ Who is the team?
This event organised by the EEAS Mediation Support Team and its Framework Contract. Antje Herrberg and Ad van Roosmalen will be your hosts, while Miguel Varela will be doing the mapping. Therese Lynch is making sure the event runs smoothly and you can join us.
+ Who will be there ?
This event is planned for mediation and dialogue practitioners from all around the World. We have +230 registered participants, so make sure to connect with them at the event!
+ What is Open Space?
Open Space Technology creates time and space for people in communities to engage deeply and creatively around issues of concern to them. The agenda is set by people with the power and desire to see it through.
+ Who reports on the sessions?
Each session will designate a note-taker who will be in charge of filling in the report and the form. We will discuss this in detail at the plenary session on Monday.
+ What is a dialogue map?
A dialogue map is the resulting canvas from listening to conversation, reframing statements and summarising the main points—it shows the inputs and the connections between them.
+ Why is a dialogue map useful?
Maps often help unlock points of contention and can enable participants to see the impact of their words and how they relate to what others have said.
+ Who is building the map?
The map is built, primarily, by your session convener and participants. Through your report and takeaways, you shape it. Miguel Varela will then transform that into a visual layout.
+ Can I tweet about it ?
Yes! Please use the #EU4PEACE.
Technical questions
+ What do I need to join the event?
You need the link to this page and the password. You will also need to download the application Zoom for video calls. We recommend you connect from a laptop or desktop computer, instead of a tablet or smartphone.
+ How do I access the venue?
Just click the links in this page and enter your full name and email address.
+ Can I join any session?
Yes! All sessions are open to all participants.
+ Can I join multiple sessions at the same time?
You can, but you may want to stick to one session at a time so you can be fully present. When you join a video call, you are free to browse through all other sessions to see the notes being developed.
+ How do I join the video call for a different room?
Close your current video call and click on "Join Video" in the room you've selected.
+ Do I need an account to log in?
You don't! Just enter your name and email address.
+ How do I change my profile picture?
You can add a profile picture as you join the event, or from within the venue by clicking on your name on the top-right corner of the screen.
+ How do I switch rooms?
Just click on the button for the room you wish to join.
+ I can't hear anyone.
Please check your sound settings in the Zoom call.
+ People can't hear me.
Please check your sound settings in the Zoom call. Is the volume of your microphone enough? Is your microphone correctly plugged in? If you have questions, join us in the tech room!
+ People can't see me.
Please check your video settings in the Zoom call. Is your camera activated? Are you using the camera in another application? If you have questions, join us in the tech room!
+ Is this meeting recorded?
Session participants will decide whether they wish to record the session or not.
+ What do I do if I have technical difficulties?
Join the Tech Room. We are happy to help!